TECHNICAL SKILLS

Tools and platforms I use

My day-to-day work spans endpoint support, identity, security, automation, scripting, networking, and cloud technologies.

  • ITSM: Jira Service Management (JSM/Jira), ManageEngine SupportCenter Plus, incident/request workflows, documentation
  • Identity: Okta administration, user lifecycle, groups, SSO, MFA, access troubleshooting
  • Security: Rapid7, vulnerability management, vulnerability remediation, phishing and incident investigation
  • Automation: Tines flows and automations, PowerShell, Python, Bash, repeatable workflow design
  • Endpoints: Windows, macOS, Linux/Unix, endpoint management, troubleshooting, hardware repair
  • Infrastructure: Active Directory, Windows Server, VMware, Hyper-V, firewalls, NVR/camera systems
  • Networking: TCP/IP, DNS, DHCP, VPNs, switching, firewalls, Nmap, Wireshark
  • Cloud: AWS fundamentals, cloud architecture concepts, ongoing Solutions Architect Associate study

PROJECTS & MAKING

3D printing

I use 3D printing for functional builds, experimentation, and projects around the house and workspace.

Suspended moon 3D print

Moon Suspension

Stackable Lego drawer

Stackable Lego Drawer

Half skull half philosopher print

Half Skull / Half Philosopher

Mandalorian helmet print

Wearable Mandalorian Helmet

Halloween pumpkin prints

Halloween Pumpkins

Millennium Falcon ornament

Millennium Falcon Ornament